Marion and Crittenden County PSAP Merger: Stronger Together for a Safer Future

We’re proud to announce a major step forward in improving public safety for our communities. Marion, West Memphis, and Crittenden County are officially merging our Public Safety Answering Points (PSAP) to create a unified, efficient emergency response system.

This merger means faster response times, better coordination between emergency services, and greater safety for everyone in our region. By working together as one, we’re making sure that every 911 call is handled quickly and effectively, no matter where you are in Crittenden County.

A PSAP is where 911 calls are answered and dispatched to first responders. By merging West Memphis, Marion, and Crittenden County’s PSAPs, we’re improving communication and efficiency across the region, making sure that help arrives faster when emergencies happen.

What does this critical partnership mean for you? 

• Faster Response Times: With a centralized PSAP, we can dispatch emergency services more quickly and efficiently to any location within the county.

• Enhanced Coordination: This merger fosters greater collaboration between fire, police, and EMS teams across jurisdictions, ensuring that no matter where an emergency occurs, the closest and most appropriate responders are on their way.

• Resource Efficiency: By pooling resources, we’re able to reduce costs and improve the effectiveness of our emergency response system, ultimately benefiting taxpayers.

A Commitment to Community Safety

This merger isn’t just a technical or operational change—it’s a community-centered commitment to safety and security. We are dedicated to keeping our residents informed and engaged as we continue to build a stronger, safer future for Marion, West Memphis, and Crittenden County. As we move forward, we’ll be sharing updates, stories, and statistics that highlight the positive impact of this collaboration.

Thank you for your support as we work together to protect and serve!

DOCUMENTS:
Crittenden County Multi-Jurisdictional Communications Center

Arkansas PSAP Consolidation Plan

Arkansas Statewide PSAP Consolidation Plan Report

HELPFUL LINKS:
Arkansas 911 Board -911 Board

HB1564 as engrossed on 03-20-2019 14:00:40